![]() If this does not solve your problem, give us a call toll free at 1-87 7am to 6pm MST Mon-Fri (make sure you are by your machine) and someone here will walk you through some troubleshooting tips and determine if a replacement machine is needed. Let the machine sit for a few minutes (15-20), load a cartridge, turn it on, and try a practice cut. Then you are going to hit the "Cut" button and turn the machine off. You're going to roll all your dials all the way up and all the way down three times-three times for each dial. This next step will sound a bit odd, but many times it can fix your little "bug". It can be installed manually or by using the automatic USB driver. The driver can be installed a couple of different ways. In order to use your Cricut Personal Cutting Machine with Sure Cuts A Lot, youll need to ensure that the USB driver is properly installed. Let go and then move the gray carriage car back into place. Sure Cuts A Lot 2 - USB Driver Installation Video Tutorial. Press that button and hold it down for about three seconds. Back in the cave where the gray carriage car usually sits there is a red button. Then you will want to grasp the green/gold cylinder blade assembly and use it to pull the entire gray carriage car unit (the one with the Cricut bug on it) along its track to the other side of the machine. Then you are going to roll all your gray dials (the two on the left and the one on the right) down to their lowest setting. First, turn your machine on with no cartridge loaded. Nine times out of ten, this will resolve the issue: If your machine freezes, experiences power problems, cutting issues, or anything out of the realm of normal Cricut behavior, this reset procedure is a good place to start the troubleshooting process.
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